How we use AI

This website

We wrote the text of this website with the help of AI tools. A person reviewed and approved every page before we published it. Kwadrat Works Ltd holds editorial responsibility for the content of this site. The diagrams on the site show example processes. They do not show real people, places or events.

The AI feature in Verdin

Verdin has one AI feature, Build with AI. You paste text, or choose a document, that describes a process. The AI can ask you some questions first. Then it draws a first draft of the process map. You decide to keep or discard the draft, and you can change everything in it. The AI does nothing until you ask it to build. The draft is a suggestion: check it before you rely on it.

When you choose a document, your browser reads the text from it. Only the text goes to the AI, never the file.

Where your text goes

• Who receives it: when you use Build with AI, Verdin sends your text, your answers to its questions, and the names of the resources in your workspace to the AI provider that runs the model we use at that time. We usually reach the provider through an AI routing service, such as Vercel AI Gateway (Vercel Inc.). We can change the model and the provider. To learn which provider we use now, email us.
• Legal basis: we send your text to make the draft that you ask for, to perform our contract with you (UK and EU GDPR Art. 6(1)(b)). We keep the run records below for our legitimate interest in the cost and the quality of the feature (Art. 6(1)(f)).
• Transfers outside the UK and the EU: the routing service and the provider can be in the United States or in other countries, so your text can leave the UK and the EU. We use only services whose data processing terms protect the transfer: the EU Standard Contractual Clauses with the UK International Data Transfer Addendum, or an adequacy decision such as the EU-US Data Privacy Framework. You can ask us for a copy.
• Training: we use AI services only under their business terms, and we choose only services whose terms say that they do not use your text to train AI models.
• How long the provider keeps it: the routing service and the provider use your text only to answer the request and to check for misuse. Each one deletes it after a limited time that its business terms set.
• What Verdin keeps: Verdin does not store the text you send. For each run it records the date, the model, the number of tokens and the result, so that we can watch cost and quality. If you discard a draft and type a reason, we keep that reason with the record. We keep these records until your account is deleted, and then we delete them with it. A draft that you keep becomes one of your processes, and we store it like any other process.