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Process documentation your staff and your AI can both read

Verdin maps how your organisation works, from the whole company down to a single task. Each step names the role, the system and the policy. Staff read it without training, and Copilot or Claude can use the same source.

Change your processes faster, with less waste.

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It runs in your browser. You do not need an account to try it out.

Top level: how the example company works

Select the stacked card to open the map inside it.

Example map, how the example company works. Win a contract (Sales director, Accountable; system: CRM), if contract signed, to Set up the new site. Set up the new site (Operations manager, Accountable), if site handed over, to Respond to repair calls. Respond to repair calls (Helpdesk manager, Accountable; system: Helpdesk system; has its own map), if job closed, to Invoice the client. Invoice the client (Finance manager, Accountable; system: Accounts system), if invoice paid, to Send the monthly report. Send the monthly report (Account manager, Responsible; system: Helpdesk system), if month closed, to Review the contract. Review the contract (Account manager, Accountable; Sales director, Consulted), if contract renewed, to Respond to repair calls.

Where the work goes wrong today

  • Today

    Four copies, and none has a date

    Staff stop trusting the documents and ask a colleague instead.

    With Verdin

    One current version, with a date and an owner

    Staff access the trusted library of processes on demand.

    One library people useLive

  • Today

    Only one person knows payroll

    When that person leaves, the knowledge leaves with them.

    With Verdin

    Anyone can cover a key process from the map

    When a person leaves, the knowledge stays with the organisation.

    One library people useLive

  • Today

    Every new starter, worked out again

    The procedure lives with whoever did it last.

    With Verdin

    The new starter can learn on day one

    The procedure lives in the map, not with whoever did it last.

    Hand a new starter the mapLive

  • Today

    Agreed in a meeting, never checked

    It was decided in a meeting and never checked. Staff have no way to tell the owner.

    With Verdin

    Staff flag gaps early

    They comment on the step itself, and the owner fixes the map.

    Feedback on the step itselfLiveTeam plan

  • Today

    The audit takes your best people

    Collecting it takes your best people off their work, every time.

    With Verdin

    The audit checks a record you already keep

    Your best people stay on their work.

    A record for the auditorLive

  • Today

    Copilot cannot use your Word files

    An AI assistant needs structured, current steps. Converting the old documents is a project of its own.

    With Verdin

    Your AI understands your organisation

    The map is structured and current, written in the language your AI can read.

    For your AI agentsBeta

One record for your people and your AI agents

A step in Verdin is structured: a verb, a role with its RASCI letter, a system, links and outcomes. Your staff read it on screen, and an assistant reads the same fields.

For your people

  • One library people use

    Every process, level, role, system and document in one place, with one search.

    Live

  • Hand a new starter the map

    They see who does each step, in which system, with the forms and policies one click away.

    Live

  • Feedback on the step itself

    Staff comment on the step that is wrong and suggest a change. The process owner reviews it.

    LiveTeam plan

  • A record for the auditor

    Every process has an owner, a revision history and published versions.

    Live

  • See where the effort goes

    Record hands-on time, elapsed time and runs per case on each step. Reports add up the effort for the whole process.

    Beta

  • Start from the documents you have

    AI drafts a first map from one of your documents. You check every box before you keep it.

    Beta

Approve the access request

Accountable:Line manager

Informed:IT support

System:Service desk

Linked document:Access control policy

One step from an example process, Grant system access.

For your AI agents

Copilot and Claude can read and update your processes

The hosted Verdin MCP server lets them list, read, create and update your processes, and read your glossary.

Beta

Copilot calls get_process. Part of an example reply:

{
  "name": "Grant system access",
  "activities": [{
    "label": "Approve the access request",
    "roles": [
      { "name": "Line manager", "rasci": "A" },
      { "name": "IT support", "rasci": "I" }
    ],
    "systems": ["Service desk"],
    "links": ["https://intranet.example/access-policy"]
  }],
  "flowlines": [
    { "outcome": "approved", "to": "Grant the access" },
    { "outcome": "rejected, with a reason", "to": "Raise the request" }
  ]
}

The server also offers list_processes, create_process, update_process and list_glossary_terms.

See how Copilot reads your maps

What we are working on next

None of these exist yet. If one matters to your team, email us and say what you would use it for.

  • LiveYou can use it today.
  • BetaIt works, and it can change.
  • ExploringWe have not started it. Tell us if your team needs it.

From the founder

I spent over a decade working on technology and change, across public and private sectors. Without question the highs and lows always happened in the context of how the company operated. How much time we wasted not knowing who the right people to speak are, how many decisions were made that didn’t include the right stakeholder, how many problems took months to find a solution simply because the person doing the work never had had the means to suggest it… All the Business Analysts working tirelessly to fight the entropy of the _V4_FINAL version documentation, and the new joiners sifting through the drafts.

I built Verdin to fix all of this. Visual documentation that takes minutes to draw, is legible to anyone, without training. Each process can show you owners, list the responsible roles on each steps, and systems used. Any viewer can contribute to the document whenever they use it.

It is also set up for the AI age: structured, legible data, an MCP server, AI assistant and much more underway.

Verdin is in early bird access. If you want help to map your first processes, or want to ask about early-access terms, email me.

— Damian Struglinski, Verdin

P.S. If you work in the charity sector reach out directly.

Start with one team’s processes

Map a process in the browser in a few minutes. Share it with the team that runs it, and add the next process from there. Each map is stored as plain data, and your documents stay where they are, as links.

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